How Do Your Shirts Fit?
The T-Shirt style is pretty standard in sizing, so whatever size you normally wear is a good bet. The T-Shirt style is a men’s/unisex cut, so it runs closely to men’s sizing. The Women’s Fit style runs a bit on the small side. Ordering up a size isn’t a bad idea if you are on the edge of a size. The Hoodies run true to standard sizes. Even though we provide accurate measurements (both imperial and metric) for each garment size in the size chart, you may find that your particular garment differs slightly. It is a standard in the industry that garments sizes can always run +/- 1 inch or +/- 2.5 cm. All of our shirts are made of pre-shrunk cotton, but there still is a bit of shrinking after washing (just not as much as regular cotton). Even so, it is best to wash the shirts in cool water and dry them on low heat to preserve the size and print.
How Do The Customized T-Shirt Orders Work?
We love that we can supply customized designs for many of our shirts! When placing your order, just fill out the blank with the name, city or year that makes sense for the design. Once we get your order, we will get to work printing your one of a kind design.
Please note that on all customized designs, there are no exchanges or returns. But if your shirt arrives damaged, defective or is different than what you ordered, we will of course fix the issue!
When Will My Order Ship?
All of our items are made to order using direct-to-garment technology. This means that there is generally about a 3 – 5 days from the date your order is placed until we freshly print your items and then ship them out. We can’t guarantee this time frame, but it is what we constantly strive for so that you can get your order as soon as possible! We cannot guarantee an exact ship date or a specific shipping time.
How Does Your Shipping Work?
Domestic: We ship all of our orders through USPS. Most of our packages are shipped out First Class Mail and are delivered within average 2 – 5 business days from the shipment date. Shipping for domestic orders has a base rate of $5.95.
International: We offer international shipping anywhere in the world! We send out packages through USPS who then hands off the package to the local mail service. International packages are shipping via First Class Mail and can take up to 2-5 weeks for delivery. Charge for shipping to the rest of the world is $9.95.
*We are not responsible for any extra customs fees or tariffs you may have to pay. Please check with your local mail service to get a better sense of fees that you may be charged prior to delivery.
What Methods Of Payment Do You Accept And Is The Site Secure?
We accept all major credit cards as well as PayPal and they are as secure as you can get.
What Happens If I Typed My Address In Wrong?
If you catch the mistake, please reach out to us within 48 hours after your order has been placed. We’ll do our best to get it changed for you. After 48 hours, there is no way for us to change it. If you are having mail forwarded to a new address, please don’t send the order to the old address. The packages are not guaranteed to be forwarded.
If the package is returned to us, we can resend it to your correct address for a $5 reshipment fee.
Can I Cancel My Order?
Since we are a direct-to-garment printer, we custom print each shirt based on your order. Because of this, once you place an order it goes right to our production queue and our team gets started printing your items. If you email us within 12 hours of placing your order, there may be a chance we can cancel it.
I Have Another Question.
No problem! Email us at [email protected] and we’ll be happy to help you out.